Frequently Asked Questions
The Complete FAQ Guide for Working with Morui
Who are you and why should I trust you?
Moruipower.com was founded by a woman (Wendy) who loves technology. Her goal was to create the kind of consumer electronic manufacturer she wished existed.
The company started in 2017 and In 2018 we worked with an exclusive distributor in Korea. Our power bank ranked #1 in the Korean market by Dec.2019. Then we added wireless earbuds and portable power stations into our production line.
For now, we sold over 1 million power banks around the world, including our brand ones and OEM/ODM projects.
How do you ensure product quality?
We never sacrifice quality with low prices to get the orders. We have our strict SOP on manufacturing process inspection on-site by our staff.
What payment methods do you accept?
Morui supports payment through PayPal, Western Union, and wire transfer.
How long is the guarantee?
Generally, Morui promises 180 days from the date of purchase. And for VIP clients, we will do 2 years.
What certificates do you have?
Morui owns ISO9001, CE, ROHS, FCC, UN38.3, and KC certificates.
Can you do an OEM/ODM order?
Yes, we can provide a customizing service of molding, logo imprinting, and package design according to your request.
What’s your MOQ (Minimum Order Quantity)?
Normally our MOQ is 1000pcs to get good pricing for OEM/ODM orders. But we know all businesses start from small, we will support your trial orders with less than MOQ if needed. And for products with Morui brand, you can start from 50 units.